Monthly Archives

December 2019

Changing Places and new Customer Services Desk now open

By | News

At Castle Quay Shopping Centre, we’re determined to make your shopping trip as easy and enjoyable as possible, so we’re delighted to announce the opening of Banbury’s first Changing Places facility, as part of a series of improvement works here at the centre.

Our brand new Changing Places facility comes after the identification of a long-standing need for better provision for people living with disabilities within the town. The dedicated space is fully accessible by wheelchair and also features a hoist mechanism that allows carers to manoeuvre others in a safe and dignified fashion.

Specialist design and architecture firm turnerbates was appointed to deliver the project, working closely with local group Accessible Banbury to ensure the facilities were fully suited to the needs of future users.

Special care has been given to even the smallest of details such as the choice of paint colour for the facilities, and lighting, which have been selected to create a friendly, welcoming environment for people with all forms of disability.

Another fabulous new addition to the centre is our brand new Customer Services Desk, which has been designed to enhance your experience here at Castle Quay.