All Posts By

Nick ALMarketing

Lock29 update

By | CQ Development

Please can customers be aware that the access corridor located on the site of the former BHS store will be closing temporarily from 11 May. Alternative routes and access points will be clearly signposted and we expect minimal impact on Castle Quay shoppers. The closure will allow works to continue on Lock29 in a safe and responsible manner.

Lock29’s independent food, drink and events line-up will breathe new life into Banbury and this canal side space. We look forward to sharing more details in due course.

Treasure Hunt Worksheets

By | Events

Are you looking for something to keep the kids entertained? Why not download one of Castle Quay’s themed treasure hunts!

Treasure hunts can be enjoyed by children of all ages and are a fun activity for both inside and outside of the house, so come rain or shine, there’s always something to explore!

You could even offer a reward for each completed hunt? Or encourage children to make up one of their own treasure hunts for the rest of the family to enjoy?


Coronavirus Update

By | Featured, News

Updated: 11.5.20

In line with Government recommendations, we can confirm that the majority of retailers in Castle Quay Shopping Centre have now closed, with the exception of those stores selling essential food items and medicines, and banks. We advise shoppers to check the retailers’ individual websites for amended opening times.

The shopping centre continues to follow the latest advice from the Government, including social distancing, to ensure that we keep everyone safe during this period of uncertainty.

We are working closely with our retailers through this challenging period and would like to thank all of those staff who are continuing to provide the community with essential items and services during this time.

We will be posting regular updates on our social media channels, so please do look out for updates.

Bank Holiday Centre Opening Hours:

Core hours for Bank Holidays are 10am – 4pm, individual store opening hours may vary.

Open Essential Stores:

We are temporarily operating with the following opening hours until further notice:

Mon – Sat: 9am – 5pm
Sun: 10.30am – 4.30pm

These are subject to change and may vary on particular days due to the safety of our customers and colleagues. If you have an urgent prescription to pick up after closing time, then please knock on the shutters/window by the healthcare area.

Grape Tree
We are temporarily trading at reduced opening hours until further notice for the safety of our colleagues and customers.

We remain open to aid with your banking enquiries and needs. 

We are temporarily trading at reduced opening hours until further notice for the safety of our colleagues and customers.

Holland & Barrett
To help support our NHS and those most in need at this time, all our stores (excluding Tesco concession stores) will now be offering the following:

Where possible, the first hour of trading is reserved for elderly and vulnerable customers, 10-11am (Monday – Sunday). During this time, we kindly ask our other customers to consider their shopping times to allow those that are more vulnerable the opportunity to buy what they need. From 11am – 4pm our stores are open for all, including normal opening hours on Sundays.

All NHS workers will receive Holland & Barrett staff discount when shopping in store. Please show your NHS ID at the till.

M&S Food
On Monday’s & Thursday’s we will be designating the first hour of trading for older & vulnerable customers and for our brilliant NHS and emergency workers. We ask that our other valued customers to respect this request, as it’s the kindness and support we show each other that will get us through this.
Our open hours can be found here. Our café is now closed until further notice for the safety of our colleagues and customers. 

Our trading hours may need to be amended locally at short notice. Please call the store directly to confirm they are open. 01295 275149

Bank Holiday Hours:

Sat 23rd May: 9am – 5pm
Sun 24th May: 10.30am – 4.30pm
Mon 25th May: 10.30am – 4.30pm

Post Office
In light of the recent government announcements Post Office would like to share our thoughts on what this means for our customers, the services we offer and the precautions we are putting in place to keep our Postmasters, colleagues and customers safe. Post Offices have been designated as an essential service by the government and we continue to thank our Postmasters for keeping their branches open where possible and serving their communities.

“The vast majority of Post Offices are open. Many are located in convenience stores, newsagents or stand-alone branches that are allowed to be open by the government. Customers are able to get cash, deposit cheques, pay bills as well as send and collect parcels. These are vital services, particularly for many vulnerable customers.

Many Post Offices have floor markers and other information on posters to help customers stay two metres apart. Additional protective equipment is also being sourced for Postmasters. Where a Post Office has to close, for example it’s in a library, posters should be displayed showing the nearest branch. Please check our branch finder app for all the latest information for Post Offices that are open.”
Nick Read, Chief Executive of the Post Office


Make Mum’s Day

By | News

While every day is an opportunity to show her how much you care, Mothering Sunday is one day you can truly spoil her rotten! With a great choice of stores including Debenhams, Pandora, The Body Shop and Thorntons, you’re sure to find her the perfect gift.

Whether your Mum is a bit of a bookworm or would appreciate a new hobby-related read, Waterstones is the perfect place to pick her a present she’ll love.

Debenhams is your go-to place for all things Mum, from cosmetics and fragrances to fashion and home accessories, while jewellers like Ernest Jones, Warren James, F. Hinds, H. Samuel and Pandora have a great choice of gems and jewels to explore.

Magical Story is a treasure trove of gift ideas, beautiful picture frames and wall art to novelty gifts that appeal to a variety of personalities.

The Body Shop, The Fragrance Shop and Thorntons are your go-to place for indulgent gifts for your much-loved Mum. Help her relax and unwind with The Body Shop’s Spa of the World collection, treat her to her fave fragrance at The Fragrance Shop, or say it with love with personalised gifts from Thorntons.

Wrap it all up with love with cards and wrapping from Cards Direct, Card Factory or Clintons.


Construction works for Castle Quay Waterfront

By | CQ Development

As part of the construction works for Castle Quay Waterfront, it is necessary for us to take six parking spaces out of use from The Mill carpark from Tuesday 4 February, until Tuesday 11 February. We have been speaking to The Mill about this closure and can confirm that they fully understand the reasons behind this. We hope to reopen these spaces earlier if possible.

The purpose of the closure is to install some pipework for the new site.

In the meantime we have ensured that extensive alternative parking is available with more than 1,500 spaces available within 5 minutes’ walk of Castle Quay Shopping Centre. Long stay parking can be found in Compton Road, Bolton Road and Riverside car parks. Alternative blue badge bays are available in Bolton Road and Riverside car parks.

We would like to thank you for your patience as works continue on this new development for Banbury.

Access routes to the Spiceball Leisure Centre

By | CQ Development

Following recent feedback, we’d be grateful if all visitors could use the designated pathways via the zig zag path and along Spiceball Park Road North when accessing the Spiceball Leisure Centre from the south east and via the new scaffold stairs from Riverside Car Park North west.

These routes are signposted and exist for safe access of members of the public, as work continues on the construction of Castle Quay Waterfront.

Please follow these routes at all times as any alternative routes or short cuts may not be suitable underfoot during poor weather conditions, with heightened risk of slippage.

A new permanent alternative path to the centre will be available from late spring.

Thanks for your continued patience and please message for any further questions.

Changing Places and new Customer Services Desk now open

By | News

At Castle Quay Shopping Centre, we’re determined to make your shopping trip as easy and enjoyable as possible, so we’re delighted to announce the opening of Banbury’s first Changing Places facility, as part of a series of improvement works here at the centre.

Our brand new Changing Places facility comes after the identification of a long-standing need for better provision for people living with disabilities within the town. The dedicated space is fully accessible by wheelchair and also features a hoist mechanism that allows carers to manoeuvre others in a safe and dignified fashion.

Specialist design and architecture firm turnerbates was appointed to deliver the project, working closely with local group Accessible Banbury to ensure the facilities were fully suited to the needs of future users.

Special care has been given to even the smallest of details such as the choice of paint colour for the facilities, and lighting, which have been selected to create a friendly, welcoming environment for people with all forms of disability.

Another fabulous new addition to the centre is our brand new Customer Services Desk, which has been designed to enhance your experience here at Castle Quay.

Check out Banbury’s First Zero Waste Shop

By | News

Are you looking to shop a little more eco-consciously? 

We’re excited to announce the arrival of Banbury’s first zero waste shop, opening at Castle Quay this Saturday 7 September. ‘Nothing But Footprints’ will be selling package-free foods and household cleaning products, alongside sustainably sourced and plastic-free products for the eco conscious home.

The people behind this great brand are local Banbury residents, Daniel Ludlow and Violeta Martin Garcia. Living a conscious life is their life passion and they wanted to bring this way of thinking (and living) to the people of Banbury, after spotting that there were no zero waste shops in the area.  

You’ll find the store opposite Bodycare and it will be open Thursday, Friday and Saturday every week between 9:00am – 5:30pm.

Nothing But Footprints works with small start-up companies to source a range of ethical products.  One example is SESI (, a social enterprise based in Oxford who make and distribute household cleaning products, such as washing up liquid and laundry liquid in a fully circular system where all containers are sent back, cleaned and reused. They started making their products in their shed and selling at local markets and have grown from there. They now distribute their refills all over the UK and have an army of loyal supporters and customers. They are currently designing and building a pedal-powered cleaning system to clean their empties before refilling, and all refilling is done using gravity. 

The team also work with Primal Suds ( who make soap in a traditional way. They are a couple from Southampton whose soaps, shampoo bars and solid deodorants have been hugely popular across the UK and are handmade, vegan, and smell incredible.

For those looking to make small but worthwhile changes in and around the home that have minimal impact on the environment, Nothing But Footprints is the perfect place to start.

Spiceball Leisure Centre Footbridge Closure

By | CQ Development

Please be advised that due to ongoing construction works for Castle Quay Waterfront, the Spiceball Leisure Centre footbridge will be closing from Monday 23 September. This is a temporary closure, and is necessary to allow the construction of a car park which will form part of the new Lidl store.

We would like to clarify that the footbridge is not being demolished and replaced. Alteration works will be taking place to a small section of the bridge which, in the longer-term, will improve the connectivity of the Spiceball Leisure Centre to the town centre. The bridge is constructed from steel and brick, and it is this brick section on the Castle Quay shopping centre side of the river that is being changed.

There are a number of alternative routes to the Spiceball Leisure Centre, utilising existing pathways alongside the creation of new pathways which will be completed before the footbridge closes. These pedestrian pathways will meet Highway Standards in line with the existing pathways around the town centre and signage will be in place. Alternative car parking is available at Riverside Car Park and Compton Car Park, along with short stay parking at The Mill and Chamberlaine Court.

It is expected that the footbridge could be closed for up to 18 months, although we will be working as fast as possible with contractor McLaren to open the footbridge earlier than this, with minimal disruption. We will keep the local community informed of progress.

We apologise for any inconvenience this may cause and visitors are encouraged to follow the signposting put in place to highlight alternative access routes. Please get in touch if you have any questions on this.

Kumon Study Centre Opens At Castle Quay

By | News

We are excited to announce that the Kumon Banbury Study Centre is coming to Castle Quay from Friday 30th August. The study centre will be located at Banbury Museum within Castle Quay until 8th September, and then next to Marks and Spencer and Boots from Monday 9th September.  

Kumon Study Centre helps children of any age and any ability, discover their full potential as they develop their understanding and fluency of each subject. 

With 60 years of experience, the Kumon Maths and English programmes enable students to become confident, independent learners. Kumon Study helps students develop a positive attitude to study that they may not achieve in the traditional school environment. This can increase their enjoyment across a wide range of subjects at school, whilst also preparing them for personal and professional success later in life.

To celebrate their opening, between 1 September and 30 September Kumon will be offering a one-week free trial to all new students at their Banbury study centre.  

On arrival participating children will be assessed, so that their Kumon Instructor can tailor their level of study precisely to their ability. Maths and English programmes will be personalised to students to allow them to start at their own level, when they’re ready.

To find out how the Kumon Study Centre can help your child excel, give them a call on 0800 043 0063 or email us on