Changing Places and new Customer Services Desk now open

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At Castle Quay Shopping Centre, we’re determined to make your shopping trip as easy and enjoyable as possible, so we’re delighted to announce the opening of Banbury’s first Changing Places facility, as part of a series of improvement works here at the centre.

Our brand new Changing Places facility comes after the identification of a long-standing need for better provision for people living with disabilities within the town. The dedicated space is fully accessible by wheelchair and also features a hoist mechanism that allows carers to manoeuvre others in a safe and dignified fashion.

Specialist design and architecture firm turnerbates was appointed to deliver the project, working closely with local group Accessible Banbury to ensure the facilities were fully suited to the needs of future users.

Special care has been given to even the smallest of details such as the choice of paint colour for the facilities, and lighting, which have been selected to create a friendly, welcoming environment for people with all forms of disability.

Another fabulous new addition to the centre is our brand new Customer Services Desk, which has been designed to enhance your experience here at Castle Quay.

Council revs up festive parking offers

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People driving to Banbury for their Christmas shopping will find it easier thanks to a trio of new parking offers.

They are: a weekend shoppers’ rate at Banbury railway station; a park and ride scheme operating between Bodicote and the town centre; and a new offer for Old Town retail workers, set to free up more town centre spaces. Cherwell District Council has worked with the Banbury Business

Improvement District (BID), Chiltern Railways, Stagecoach and Banbury and Bicester College to agree the offers.

Graeme Kane, Cherwell’s chief operating officer, said: “It’s important that we support local shops and shoppers as much as possible during the run-up to Christmas. In order to support our local town centre, we wanted to make sure there was plenty of opportunity to visit and shop in Banbury during the Christmas period. The town centre car parks are often busy at the weekends and these new measures will free up hundreds of spaces.”

Jo Holland, Banbury BID manager, said: “These three parking schemes will provide greater parking options for visitors and staff, which will be to the benefit of the town as a whole. Working with Cherwell District Council has been crucial to achieve these results.”

Banbury BID and Cherwell have developed the railway station agreement with Chiltern Railways. Customers will be able to park there for up to three hours for £2.50 at weekends paying through the RingGo app.

The Bodicote Park and Ride scheme is being delivered in partnership with Stagecoach, who will be offering Saturday passengers a return ticket to Banbury for £2.50. Parking will be free at the council offices at Bodicote House.

The retail workers’ offer will work on a permit system, offering free parking a short walk away from Old Town shops. It is hoped that this will free up space at other town centre park parks.

All three schemes will be operating on a trial basis from Saturday 30 November up until Christmas and could continue into the new year if they are well received.

The council offices are at Bodicote House, Bodicote, OX16 3AA. For an overview of council-run car parks, visit:

All the trimmings

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When it comes to Christmas, it’s those little finishing touches that make all the difference and at Castle Quay, we’ve got everything you need to inject some festive spirit into your home.















From cute and quirky decorations at Flying Tiger to stylish seasonal soft furnishings and table settings at Debenhams and M&S.








The M&S Food Hall has your back with all your Christmas dinner prep. Get your Christmas and New Year food to order in by 5pm on 15th December and pick it up any day between 22nd – 24th and 30th – 31st December.











Wrap your gifts with a choice of colourful wrapping from stores like Cards Direct, Card Factory and Clinton’s and get all your cards and gifts sent out in time with a little help from The Post Office.

Christmas shopping time!

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Shop ‘til 8pm Thursdays from 5th December until Christmas

We know how fraught the festive season can be, with so much to do and so little time to get it all done, so we’re giving you the gift of a little extra time to get everything you need for a fabulous Christmas.

You’ll be able to enjoy shopping ‘til 8pm every Thursday throughout December until Christmas, so you can pop in after work, or once the kids have gone to bed. If you’re still stretched for time, we’ve stretched our opening hours in the run up to the big day too, to reduce those stress levels further.


Festive opening times

Friday 20th December                  8.30am – 8pm
Saturday 21st December               8.30am – 6pm
Sunday 22nd December                10.30am – 4.30pm
Monday 23rd December               8.30am – 8pm
Christmas Eve                                8.30am – 6pm
Christmas Day                                CLOSED
Boxing Day                                      10.30am – 4.30pm
Friday 27th December                   8.30am – 6pm
Saturday 28th December              8.30am – 6pm
Sunday 29th December                 10.30am – 4.30pm
Monday 30th December               8.30 – 6pm
New Year’s Eve                               8.30am – 6pm
New Year’s Day                              10.30am – 4.40pm

For the latest autumn trends…

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After another pretty lovely summer, the temperatures have taken a decidedly chilly turn and it’s time to update your wardrobe for winter. 

From cool checks to oversize coats, we’ve got you covered with the latest AW19 trends at stores including New Look, Debenhams, H&M, Dorothy Perkins, M&S and Roman at Castle Quay.

Dorothy Perkins

Check mate

If there’s one trend to be seen in this season, it’s checks. Whether you go for stylish and adaptable checked blazer to pair with anything from jeans and a casual tee, to silk skirts, utility layers and animal print midis or opt to be more daring with checks on check, it’s this season’s most versatile trend.









Colossal coats

When it comes to winter, there’s nothing better than wrapping up in a cosy coat and this season you won’t be disappointed because when it comes to outerwear, the bigger the better!










Dark florals

Ornate and nostalgic, this season’s floral trends conjure up all sorts of nostalgic memories with oversized ‘wallpaper’ prints and darker ditzy florals dominating the rails.










Corduroy comeback

This season, Corduroy is reaching the masses after making a quiet comeback over recent months. Shop shirts, skirts, dresses, coats and more in your favourite stores.

Check out Banbury’s First Zero Waste Shop

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Are you looking to shop a little more eco-consciously? 

We’re excited to announce the arrival of Banbury’s first zero waste shop, opening at Castle Quay this Saturday 7 September. ‘Nothing But Footprints’ will be selling package-free foods and household cleaning products, alongside sustainably sourced and plastic-free products for the eco conscious home.

The people behind this great brand are local Banbury residents, Daniel Ludlow and Violeta Martin Garcia. Living a conscious life is their life passion and they wanted to bring this way of thinking (and living) to the people of Banbury, after spotting that there were no zero waste shops in the area.  

You’ll find the store opposite Bodycare and it will be open Thursday, Friday and Saturday every week between 9:00am – 5:30pm.

Nothing But Footprints works with small start-up companies to source a range of ethical products.  One example is SESI (, a social enterprise based in Oxford who make and distribute household cleaning products, such as washing up liquid and laundry liquid in a fully circular system where all containers are sent back, cleaned and reused. They started making their products in their shed and selling at local markets and have grown from there. They now distribute their refills all over the UK and have an army of loyal supporters and customers. They are currently designing and building a pedal-powered cleaning system to clean their empties before refilling, and all refilling is done using gravity. 

The team also work with Primal Suds ( who make soap in a traditional way. They are a couple from Southampton whose soaps, shampoo bars and solid deodorants have been hugely popular across the UK and are handmade, vegan, and smell incredible.

For those looking to make small but worthwhile changes in and around the home that have minimal impact on the environment, Nothing But Footprints is the perfect place to start.

Kumon Study Centre Opens At Castle Quay

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We are excited to announce that the Kumon Banbury Study Centre is coming to Castle Quay from Friday 30th August. The study centre will be located at Banbury Museum within Castle Quay until 8th September, and then next to Marks and Spencer and Boots from Monday 9th September.  

Kumon Study Centre helps children of any age and any ability, discover their full potential as they develop their understanding and fluency of each subject. 

With 60 years of experience, the Kumon Maths and English programmes enable students to become confident, independent learners. Kumon Study helps students develop a positive attitude to study that they may not achieve in the traditional school environment. This can increase their enjoyment across a wide range of subjects at school, whilst also preparing them for personal and professional success later in life.

To celebrate their opening, between 1 September and 30 September Kumon will be offering a one-week free trial to all new students at their Banbury study centre.  

On arrival participating children will be assessed, so that their Kumon Instructor can tailor their level of study precisely to their ability. Maths and English programmes will be personalised to students to allow them to start at their own level, when they’re ready.

To find out how the Kumon Study Centre can help your child excel, give them a call on 0800 043 0063 or email us on

Fun Was Had By All At Age Friendly Banbury’s Pop Up

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We’d like to say a big thank you to everyone who attended the Age Friendly Banbury pop up last Thursday at the centre! Over 70 visitors dropped by to find out the latest information from helpful local organisations including Age UK Oxfordshire, Dance Yourself Fit and Radio Horton.

Visitors to the centre were also treated to an exclusive performance from local band The Rusty Musicians – their marvelous musical set stopped our centre’s visitors in their tracks!

Lastly, we’d like to say thank you to the Age Friendly Banbury team for sharing such valuable information with the local community.


Food & Drink

Kids’ Club