Shire Mobility provides accessible shopping for those who need it and Castle Quay is pleased to support the Shire Mobility scheme, unlocking the many access barriers faced by people with a disability (permanent or temporary), through the provision of mobility equipment. We have a wide range of customer service facilities to make shopping easier:

Disabled Parking

Disabled Parking is provided on the ground floor of the South Car Park.

Assistance Dogs

Assistance Dogs are welcome at Castle Quay Shopping Centre.

Disabled Toilets

Disabled toilets can be found behind the Customer Services Desk located near the Lock 29 tunnel from the South Car Park.

Wheelchairs, Powerchairs and Scooters

These can be hired from Shire Mobility located on the ground floor of the South Car Park. For free registration call Shire Mobility 01295 252722.


Food & Drink

Kids’ Club