Shopmobility provides accessible shopping for those who need it and Castle Quay is pleased to support the shopmobility scheme, unlocking the many access barriers faced by people with a disability (permanent or temporary), through the provision of mobility equipment. We have a wide range of customer service facilities to make shopping easier:

Disabled Parking

Disabled Parking is provided in both car parks; we have 33 spaces in the South Car Park and 5 spaces in the North Car Park.

Assistance Dogs

Assistance Dogs are welcome at Castle Quay Shopping Centre.

Disabled Toilets

Disabled toilets are located next to New Look off Castle Court and next to the Bus Station.


These can be hired from Shopmobility located on the ground floor of the South Car Park. For free registration call Marsden Mobility 01295 252722.


Food & Drink

Kids’ Club