OPEN TODAY FROM 8:30am – 6:00pm

Get in touch


Woohoo we’ve got an award winning loo

Castle Quay in Banbury is thrilled to announce that its toilet facilities have been recognised at the annual Loo of the Year 2021 Awards. The centre has been given the platinum status award for male, female, accessible, baby change facilities and changing places facility, as well as an additional overall diamond grade award for the centre – the highest possible award available.

The Loo of the Year awards invite submissions from across the country throughout the year, with nominated facilities being awarded bronze, silver, gold and platinum grading certificates according to the standards upheld in their facilities. Castle Quay’s toilets received the highest grade of platinum due to the exceptionally high standards achieved. The centre’s toilets were acknowledged as offering the very highest level of cleanliness.


New baby changing facilities and Changing Places toilets were opened at the centre at the end of 2019 and meet the modern needs of Banbury’s shoppers. The centre even offers a baby bottle warming facility from its Customer Service Desk, located in front of the baby changing facilities.


The Loo of the Year Awards are owned and run independently and since their introduction in 1987, the annual awards competition has strived to focus the spotlight on recognising and rewarding the very best washrooms throughout the UK and Ireland. It is considered the ‘washroom standard’ and a Loo of the Year Award is an established benchmark of quality. The physical awards will be presented to the centre’s management team on 14th January 2022 at the Annual Award Ceremony in Solihull.