At Castle Quay, we believe that every visitor deserves to feel welcome, supported, and understood. We are incredibly proud to announce that we have officially joined the Hidden Disabilities Sunflower Scheme, a global initiative designed to support those with disabilities that may not be immediately visible, such as autism, chronic pain, or hearing loss. By adopting this symbol, we are reaffirming our commitment to inclusivity, ensuring that we remain a space where everyone can navigate their day with confidence and ease.
Our entire team has been trained to better recognise and support those wearing the Sunflower. Whether you need a little extra time, clearer directions, or simply a patient ear, our staff and customer service desk are here to help you every step of the way. If you or a loved one would benefit from this support, you can pick up a sunflower lanyard from the customer service desk during your next visit. We look forward to seeing you soon and making your experience at Castle Quay as comfortable as possible.