Christmas Express Passport Trail

When?

1st - 20th December

All Aboard the Christmas Express Passport Trail!

Calling all believers! This Christmas, the magic of the Christmas Express is steaming into Castle Quay with our enchanting Christmas Express Passport Trail, an interactive adventure for the whole family!

Get ready to transform your festive shopping trip into a thrilling journey to the North Pole. We’re bringing the beloved story to life, turning every corner of Castle Quay into a new chapter of the Christmas Express tale. It’s the perfect way to explore the centre, share some festive fun, and create truly unforgettable family memories.

Your North Pole Adventure Awaits

Join the quest and follow the trail and take part in our festive events to collect your special stamps. Each stamp you find will bring you closer to completing your festive journey and securing your entry into our brilliant prize draws!

How it Works:

  1. Collect Your Passport: Grab your official Christmas Express Passport from our customer service desk and get ready for adventure!
  2. Gather the Stamps: Seek out special stamps at key Christmas locations and events across Castle Quay, including the magical Christmas Express Workshop, a visit to Santa’s Grotto, and the twinkling Light Switch-On. You’ll also find stamps at other participating retailers, it’s a great excuse to explore all the festive cheer! Each stamp marks a special moment in your Christmas Express story.
  3. Enter the Prize Draw:
    • Fully Completed Passport: Finish your passport, and you’ll be entered into our exciting main prize draw for a chance to win a spectacular festive prize!
    • Partially Completed Passport: Even if you can’t collect every stamp, you won’t miss out! Any completed stamps will automatically enter you into a separate, smaller prize draw, because every bit of effort deserves a reward!

Don’t just shop this Christmas, journey with us! Collect your passport, embrace the adventure, and discover the true magic of the season at Castle Quay.

Will you complete the journey and claim your prize?

Terms and Conditions:

  1. Entries to the passport trail via completed passports to the Castle Quay customer services desk only. 
  2. The competition will be open for entries from 0:00 on 1st December until 23:01 on 24th December 
  3. The prize is a bundle of Christmas goodies from participating retailers.  
  4. No cash alternative is available.
  5. The winner will be contacted via the information they used to enter the competition.
  6. The winner must make contact and arrange their prize within 7 days or risk forfeiting the prize.
  7. Prizes cannot be exchanged or transferred and must be redeemed in the Castle Quay shopping centre.
  8. Employees of Castle Quay shopping centre and their relatives are not permitted to enter this competition.
  9. By entering the promotion, you accept these terms and conditions and agree to participate in any publicity associated with this promotion.
  10. If entrants fail to agree to these terms and conditions, they will be automatically excluded from the promotion.
  11. Details of the competition and prizes are correct at the time of publication but are subject to change without prior notice.
  12. The promoter and partners have arranged this competition in good faith and cannot accept liability in any matter relating to the prizes whatsoever.
  13. The winner must be willing to have their photo taken in-store when collecting their prize.
  14. The entrant’s personal information may be used only by our staff internally for the purposes of the promotion and will not be passed on to any third parties other than where legally or contractually obliged.
  15. Prize winners will not be compromised by the publication of excessive personal information.
  16. The Promoter reserves the right to cancel the competition at any stage. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts.
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